A framework to map conflicts in your team and respond adaptively to them

This article is part of the series “Science Behind the Way we Work” aimed at providing public servants with practical, evidence-based advice to help improve the way we work. By combining insights gleaned from cognitive, behavioural and organisational science, we offer readers actionable tips that they can immediately implement in their jobs.

Publication | 2022

Cedric FETTOUCHE Organisational Transformation

This article presents an evidence-based framework for managing workplace conflicts. Aimed at enhancing workplace dynamics and employee wellbeing, it offers a structured approach to understanding and effectively responding to different organisational conflicts. It emphasises flexibility and adaptability in conflict resolution, and encourages an appropriate mindset based on the specific nature of work relationships. It offers valuable insights for effectively navigating workplace conflicts.

You can download the article (pdf) in the Resources section below.
Access all the articles from the series The Science Behind the Way We Work.

Resources

A framework to map conflicts in your team and respond adaptively to them (Science Behind series)

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Authors	Marco INCHINGOLO
Available from	26 Nov 2025
Related organisation(s)	JRC - Joint Research Centre EC - European Commission
Knowledge service \| Metadata	Organisational Transformation
Digital Europa Thesaurus (DET)	Organisation of work conflict prevention

A framework to map conflicts in your team and respond adaptively to them

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