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Knowledge4Policy
Knowledge for policy
Supporting policy with scientific evidence

We mobilise people and resources to create, curate, make sense of and use knowledge to inform policymaking across Europe.

  • Publication | 2022
A framework to map conflicts in your team and respond adaptively to them

This article is part of the series “Science Behind the Way we Work” aimed at providing public servants with practical, evidence-based advice to help improve the way we work. By combining insights gleaned from cognitive, behavioural and organisational science, we offer readers actionable tips that they can immediately implement in their jobs.

Organisational Transformation
Infographics

This article presents an evidence-based framework for managing workplace conflicts. Aimed at enhancing workplace dynamics and employee wellbeing, it offers a structured approach to understanding and effectively responding to different organisational conflicts. It emphasises flexibility and adaptability in conflict resolution, and encourages an appropriate mindset based on the specific nature of work relationships. It offers valuable insights for effectively navigating workplace conflicts. 

You can download the article (pdf) in the Resources section below. 
Access all the articles from the series The Science Behind the Way We Work.